Privacy Policy
Privacy Policy
This privacy policy describes how Covher (the "Site" or "we") collects, uses, and discloses your personal information when you visit the Site or make a purchase.
Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer service. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information".
Device Information
Examples collected: browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and interactions with the Site.
Purpose: to correctly load the Site and perform analytics to optimize it.
Source: collected automatically via cookies, log files, web beacons, or pixels.
Disclosure: shared with our processor Shopify and advertising platforms.
Order Information
Examples collected: name, billing address, shipping address, payment information, email address, and phone number.
Purpose: to provide products or services, process payments, arrange delivery, and provide you with invoices or order confirmations; to communicate with you; to verify fraud risks; and, depending on your preferences, to provide you with advertising information.
Source: collected from you.
Disclosure: shared with our processor Shopify and suppliers.
Customer Service Information
Examples collected: name, location, product, and subject of contact.
Purpose: to provide customer service.
Source: collected from you.
Disclosure: none.
Sharing of Personal Information
We share your Personal Information with service providers to help us deliver our services. For example, we use Shopify to manage our online store. You can learn more about how Shopify uses your data here: https://www.shopify.com/legal/privacy.
We may also share your Personal Information to comply with applicable laws and regulations or to respond to legal requests.
Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements. We use Google Analytics to understand how our customers use the Site. You can learn more here: https://policies.google.com/privacy. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Opting out of targeted advertising: Facebook: https://www.facebook.com/settings/?tab=ads Google: https://www.google.com/settings/ads/anonymous Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out via the Digital Advertising Alliance portal: http://optout.aboutads.info/.
Use of Personal Information
We use your Personal Information to provide our services, including: selling products, processing payments, shipping and fulfilling orders, and informing you about new products, services, and offers.
Legal Basis
In accordance with the GDPR, if you reside in the European Economic Area, we process your personal data on the following legal bases: your consent; performance of a contract; compliance with our legal obligations; protection of your vital interests; our legitimate interests.
Retention
When you place an order through the Site, we retain your Personal Information in our records unless you ask us to delete it.
Automated Decision-Making
We do not engage in fully automated decision-making processes with significant legal effects. Our processor Shopify uses limited automated decision-making to prevent fraud, without significant legal effects on you. This includes:
- Temporarily blocking IP addresses associated with repeated failed transactions.
- Temporarily blocking credit cards associated with blocked IP addresses.
Your Rights
GDPR
If you reside in the EEA, you have the right to access, transfer, correct, update, or delete your Personal Information. To exercise these rights, contact us using the details below.
CCPA
If you reside in California, you have the right to access, transfer, correct, or delete your Personal Information. To exercise these rights, contact us using the details below.
Cookies
A cookie is a small amount of information downloaded to your device when you visit our Site. We use different types of cookies: functional, performance, advertising, and social media. Cookies enhance your browsing experience by allowing the site to remember your actions and preferences.
Cookies necessary for the store to function: _ab, _secure_session_id, cart, cart_sig, cart_ts, checkout_token, secret, secure_customer_sig, storefront_digest, shopify_u.
Reporting and analytics: _tracking_consent, _landing_page, _s, _shopify_fs, _shopify_s, _shopify_sa_p, _shopify_sa_t, _shopify_y, _y.
You can control and manage cookies through your browser settings. Please note that deleting cookies may affect your user experience.
Do Not Track
As there is no uniform industry understanding regarding "Do Not Track" signals, we do not alter our data collection practices when we detect this signal.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact Us
For any questions or complaints regarding our privacy policy, contact us at support@covhercosmetics.com